Privacy Policy

Introduction

This Privacy Policy describes how Graham Behavior Services (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website www.grahambehavior.com (the “Service”). It also explains your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Summary of Key Points

• What we collect: Personal information (such as name, email, phone number) and usage data
• How we use it: To provide services, communicate with you, improve our website, and comply with legal obligations
• How we share it: With service providers, business partners, and when legally required
• Your rights: Access, correct, delete your data, and opt out of certain processing
• Security: We implement reasonable measures to protect your data
• Children: Our services are not intended for children under 13

1. Definitions

• Account: A unique account created for you to access our Service.
• Personal Data: Any information relating to an identified or identifiable individual.
• Usage Data: Data collected automatically from your use of the Service.
• Cookies: Small files stored on your device to track, store, and collect information.
• Service Provider: Any third party that processes data on our behalf.
• Website: Graham Behavior Services, accessible at www.grahambehavior.com

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Email address
• First and last name
• Phone number
• Address (including state, province, ZIP/postal code, city)

2.2 Usage Data

We automatically collect Usage Data when you use our Service, which may include:

• Your device’s Internet Protocol (IP) address
• Browser type and version
• Pages visited and time spent
• Date and time of your visit
• Device information
• Diagnostic data

For mobile devices, we may collect additional information such as your mobile device type, unique ID, IP address, operating system, and browser type.

2.3 Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity and store certain information. These include:

• Session Cookies: Temporary cookies deleted when you close your browser
• Persistent Cookies: Remain on your device until deleted or expired
• Essential Cookies: Necessary for the website to function properly
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors interact with our website

You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, if you reject cookies, some portions of our Service may be inaccessible or function improperly.

3. How We Use Your Information

We may use your Personal Data for the following purposes:

• To provide and maintain our Service
• To manage your account and provide access to different functionalities
• To fulfill contractual obligations related to services you’ve requested
• To communicate with you about updates, security alerts, and support
• To provide news and offers about similar services (unless you opt out)
• To respond to your requests and provide customer support
• For business transfers such as mergers, acquisitions, or asset sales
• For analytics and improvement of our Service and user experience
• To comply with legal obligations

4. How We Share Your Information

We may share your Personal Data in the following situations:

• With Service Providers who perform services on our behalf
• During business transfers like mergers, acquisitions, or asset sales
• With affiliates under common control with us
• With business partners to offer products, services, or promotions
• When legally required to comply with applicable laws and regulations
• With your consent for any other purpose you agree to

5. Data Retention and Security

5.1 Retention Period

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, including to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

5.2 Data Security

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access your Personal Data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your Personal Data
• Restrict or object to processing of your data
• Data portability to transfer your data to another service
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details in the “Contact Us” section.

6.1 Deleting Your Data

You can request deletion of your Personal Data by:

• Signing into your account and using the account settings
• Contacting us directly using the information in the “Contact Us” section

We will respond to your request in accordance with applicable laws. Note that we may need to retain certain information for legal reasons, legitimate business purposes, or to complete transactions.

By providing your information and using our Service, you consent to this transfer. We will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately. If we discover we have collected Personal Data from a child under 13 without parental consent, we will promptly remove that information.

8. Third-Party Links

Our Service may contain links to other websites not operated by us. We strongly recommend reviewing the Privacy Policy of any website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect
• The right to delete personal information we collected from you
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. For significant changes, we will provide a more prominent notice or direct notification by email.

You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@grahambehavior.com
• By mail: Graham Behavior Services, 60 NJ-36, NJ 07764

This Privacy Policy was last updated on April 9, 2025.